Customer Support

Customer service is a pretty big deal to us. We’re always happy to help. Please use the form below to notify our team. We’ll respond quickly once we review your request.

Submit a Ticket

Submit a Support Ticket

Meet Your Support Team

Ever wonder who is working on your support requests. Well, here we are.

Dan Steinmiller

Des Moines, IA

Likes

Kung Fu Movies
Video Games
Exercise

Dislikes

Humidity
Bugs
Decaf

Dan Steinmiller

Sr. Front End Developer

8 Years of Experience

Chad Barbee

Washington, DC.

Likes

Refactoring
Hockey
Coffee

Dislikes

Tailgaters
Coconut
Cauliflower

Chad Barbee

Support Developer

19 Years of Experience

Lynn Nicolai

Tampa, FL

Likes

Chocolate
Boating
Rock Music

Dislikes

Distracted Drivers
Gloomy Days
Clutter

Lynn Nicolai

Finance + Administration Manager

33 Years of Experience

Len Bradley

Chicago, IL

Likes

Science
Gaming
Technology

Dislikes

Bad Drivers
Waking Up Early
Bleu Cheese

Len Bradley

Lead Web Developer

18 Years of Experience

Darren Fox

Chicago, IL

Likes

Craft Beer
Office Antics
Innovation + Creativity

Dislikes

Really Hot Weather
Touching Ice Cubes
Laziness

Darren Fox

President + Founder

23 Years of Experience

Haley Langer

Chicago, IL

Likes

Musicals
Painting
Romantic Comedies

Dislikes

Centipedes
Ice
Rollerblading

Haley Langer

Support Manager

12 Years of Experience

Taylor Narvick

Chicago, IL

Likes

Titos
Iced Coffee
Fashion

Dislikes

Planes
Tequila
Bad Drivers

Taylor Narvick

Project Manager

5 Years of Experience

Founded in 2009. Idea Marketing Group is a digital marketing agency that works intimately with consumer brands and manufacturers to help build, maintain, and market websites. See the award-winning work or a specific service like manufacturing web design.

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