Support Developer

Related: Frontend Web Designer, WordPress Developer

As a Support Developer for Idea Marketing Group, you will be an integral yet flexible member of our highly collaborative team of designers and developers; delivering second-to-none web experiences built on WordPress for our clients. You have a passion for pushing the envelope on clean, responsive, and fast user interfaces as well as a deep understanding of what makes it all work behind the scenes.

  • You must share examples of your code, GitHub is preferred with PHP code samples

Responsibilities

  • Working within deadlines without sacrificing attention to detail
  • Continually improving WordPress Skills (actions, filters, plugin development)
  • Regularly practicing, applying, and following HTML5, CSS (SASS), PHP (OOP), and JavaScript/JQuery code standards
  • Working understanding including CSS, JavaScript, and SVG
  • Working understanding of database architecture queries utilizing MySQL
  • Troubleshoot and document client development issues
  • Assist Support Manager daily with support tickets/requests and work to resolve issues
  • Accurately log hours
  • Utilizing Asana daily for task management and noting project details accordingly
  • Continually seek out professional development opportunities to develop skills (minimum 36 hours per year)
  • Support to other departments when needed
  • Travel 5 – 10% based on need, customer face-to-face interaction, and team support

Qualifications

  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • 2-5 years of related code development experience
  • Good listening skills with applied creative thinking
  • Excellence in time and task management, attention to detail, and overall organization
  • Self-motivated and driven; able to work independently or collaboratively as part of a team
  • Ability to effectively communicate complex information clearly and persuasively
  • Advanced knowledge of WordPress, HTML5, CSS, PHP, and JavaScript/JQuery

We’re looking to hire a Support Developer

Idea Marketing Group is a marketing agency known for web design + development. Since 2009, we’ve built hundreds of websites and managed marketing campaigns reaching millions of people. Together, we can make the internet a better place. We employ talented individuals who are highly creative, responsible, and willing to go that extra mile. Check out all of our web design and marketing jobs.

Benefits of working with us

Working here has its perks, check it out for yourself:

  • All positions are remote
  • Shortened work week and weekend work is rare
  • 20 paid vacation days + 9 paid holidays
  • Blue Cross & Blue Shield Group Health Insurance
  • 401K retirement plan with 4% match
  • Profit Sharing Program
  • Half-day Fridays
  • Professional development opportunities

We will not accept phone calls/emails from recruiting or outsourcing companies.

Founded in 2009. Idea Marketing Group is a digital marketing agency that works intimately with consumer brands and manufacturers to help build, maintain, and market websites.

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