Support Developer

Related: Frontend Web Designer, WordPress Developer

Working as a Support Developer for Idea Marketing Group, you will become an integral yet flexible member of our collaborative team. Working as a support website developer is a dynamic and rewarding role that involves creating visually appealing and interactive user interfaces for websites. As a support developer, you collaborate closely with designers and back-end developers to bring designs to life, ensuring seamless user experiences across multiple devices and browsers. You use a combination of HTML, CSS, and JavaScript to code and implement responsive layouts, animations, and interactive elements. Attention to detail, problem-solving skills, and staying updated with the latest web technologies are crucial in this role. Support developers play a vital role in optimizing website performance, ensuring accessibility, and delivering an engaging and user-friendly online presence for businesses and their audiences.

  • You must share past examples of your code, GitHub is preferred with PHP code samples

Position Responsibilities

  • Working within deadlines without sacrificing attention to detail
  • Continually improving WordPress Skills (actions, filters, plugin development)
  • Regularly practicing, applying, and following HTML5, CSS (SASS), PHP (OOP), and JavaScript/JQuery code standards
  • Working understanding including CSS, JavaScript, and SVG
  • Working understanding of database architecture queries utilizing MySQL
  • Troubleshoot and document client development issues
  • Assist Support Manager daily with support tickets/requests and work to resolve issues
  • Accurately log hours
  • Utilizing Asana daily for task management and noting project details accordingly
  • Continually seek out professional development opportunities to develop skills (minimum 36 hours per year)
  • Support to other departments when needed
  • Travel 5 – 10% based on need, customer face-to-face interaction, and team support


  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • 2-5 years of related code development experience
  • Excellent listening skills with applied creative thinking
  • Excellence in time and task management, attention to detail, and overall organization
  • Self-motivated and driven; able to work independently or collaboratively as part of a team
  • Ability to effectively communicate complex information clearly and persuasively
  • Advanced knowledge of WordPress, HTML5, CSS, PHP, and JavaScript/JQuery
idea marketing group is hiring 260215260png

We’re looking to hire a Support Developer

Idea Marketing Group is a marketing agency known for web design + development. Since 2009, we’ve built hundreds of websites and managed marketing campaigns reaching millions of people. Together, we can make the internet a better place. We employ talented individuals who are highly creative, responsible, and willing to go that extra mile. Check out all of our web design and marketing jobs.

Benefits of working with us

Working here has its perks, check it out for yourself:

  • Paid time off & holidays
  • Group health insurance
  • 401K retirement plan
  • Summer Fridays
  • Professional development opportunities
  • Performance bonuses

We will not accept phone calls/emails from recruiting or outsourcing companies.

Founded in 2009. Idea Marketing Group is a top Chicago web design agency that works intimately with consumer brands and manufacturers to help build, maintain, and market websites. See the award-winning work or a specific service like manufacturing web design.