Support Developer
Related: Frontend Web Designer, WordPress Developer
As a Support Developer for Idea Marketing Group, you will be an integral yet flexible member of our highly collaborative team of designers and developers; delivering second-to-none web experiences built on WordPress for our clients. You have a passion for pushing the envelope on clean, responsive, and fast user interfaces as well as a deep understanding of what makes it all work behind the scenes.
- You must share examples of your code, GitHub is preferred with PHP code samples
Responsibilities
- Working within deadlines without sacrificing attention to detail
- Continually improving WordPress Skills (actions, filters, plugin development)
- Regularly practicing, applying, and following HTML5, CSS (SASS), PHP (OOP), and JavaScript/JQuery code standards
- Working understanding including CSS, JavaScript, and SVG
- Working understanding of database architecture queries utilizing MySQL
- Troubleshoot and document client development issues
- Assist Support Manager daily with support tickets/requests and work to resolve issues
- Accurately log hours
- Utilizing Asana daily for task management and noting project details accordingly
- Continually seek out professional development opportunities to develop skills (minimum 36 hours per year)
- Support to other departments when needed
- Travel 5 – 10% based on need, customer face-to-face interaction, and team support
Qualifications
- Bachelor’s degree in a related field or equivalent combination of education and experience
- 2-5 years of related code development experience
- Good listening skills with applied creative thinking
- Excellence in time and task management, attention to detail, and overall organization
- Self-motivated and driven; able to work independently or collaboratively as part of a team
- Ability to effectively communicate complex information clearly and persuasively
- Advanced knowledge of WordPress, HTML5, CSS, PHP, and JavaScript/JQuery